Why is my donation process taking longer than expected?

Posted on 2023-04-14 Updated on 2023-07-21

Occasionally, our team may need to manually review donations. We kindly ask for your patience during this process. Our review period is Monday – Friday 9:00am-8:00pm EST and usually takes less than 24 business hours. To avoid a duplicate transaction, please refrain from resubmitting your donation. After our review, you will receive an email from Werbylo. If the transaction is successful, you will receive a tax receipt and confirmation email. If we are unable to process your donation, you will receive an email with further instructions. Thank you for your understanding.

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