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recurring
What happens in case the payment method for recurring donations expires or fails?
1 Out of 1 Found HelpfulWerbylo offers an account updater feature that automatically updates the donor credit card information when they expire. If the card details are not updated, the nonprofit will be notified of an upcoming card expiry of the donor. And you can send the donor a personal email to remind him/her to update the card information.
Read MoreIs it possible to modify or cancel recurring donations at any time?
1 Out of 2 Found HelpfulOnly the donors can modify or cancel recurring donations.
Is there a minimum or maximum donation amount for setting up a recurring donation?
2 Out of 3 Found HelpfulThere is no minimum or maximum amount for setting up a recurring donation.
What payment methods are accepted for recurring donations?
1 Out of 3 Found HelpfulWerbylo supports all VISA, Mastercard, American Express, VISA Debit & Mastercard Debit.
Can the nonprofit set up a recurring donation for the donor?
1 Out of 2 Found HelpfulThe recurring payment can only be set up by the donor while making a donation. The organization cannot do any changes on the recurring setup set by the donor.
How to cancel or change the frequency my recurring payment?
0 Out of 0 Found HelpfulThere are two ways you can cancel your recurring payment.- Through the Werbylo App - Download the app for android or iOS. Sign in with your email. Go the 'Donations' tab. Select 'Recurring Payment'. You will see a list of recurring payments. Select the one that you need to cancel or change. Choose 'Cancel' to stop the payment. Select 'Change f...
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